Skylights
Custom Skylights
Customer Service
How can we help? From technical guidance to product questions and project planning, our team is ready to provide the answers you need.
If you have questions about your new Skylight System or other VELUX products, our Customer Service team is here to help.
Phone Number:800-888-3589
Hours:
Monday-Friday 8am-7pm EST
Saturday 9am-5pm EST
Contact Us
Technical Product Support
If you have questions about product installation, remote programming, maintenance, or warranty repairs, please use the Service Request Form to contact our technical support team.
Commercial Products
If you're working with VELUX Modular Skylights or other architectural solutions, our commercial support team can assist with specifications, installation guidance, product performance, and more.
Trade Professionals
Whether you're already a VELUX Certified Installer or just getting started with skylight projects, we offer tools, training, and dedicated assistance to help your business grow.
Press Inquiries
For all media or press-related requests, please contact:
Jo-Anne Coombesjcoombes@wrayward.com
Experience Center
Visit the Experience Center in Fort Mill, SC
Location: 104 Ben Casey Dr.Fort Mill, SC 29708
Hours: Monday - Friday from 8am to 4:30pm EST
