ACCESS^SM: In-Room Dining Services

In-room dining service helps hospitals heighten the patient experience by developing powerful, non-clinical service touch points.  By partnering Skylight's ACCESS Interactive Patient System with your back-office dietary vendor, patients can electronically view and select meals without the burden of paper menus. Fast and convenient, the bedside menu system increases patient and visitor satisfaction while enhancing staff productivity through automated data collection and data entry. 

IN-ROOM DINING SERVICE FEATURES:

Efficient Data Collection and Data Entry

• Enhanced Patient Meal Ordering
• Real Time Data Transfer
• Improved Meal Accuracy

Multi-Faceted Functionality

• Integrates Easily with ADT
• Interfaces With Leading Menu Management Software
• Patient Feedback Capability

Improved Meal Selection Features

• Enhanced Visual Presentation of Meal Options
• Enticing Meal Descriptions and Extended Meal Options
• Room Service Capability

BEDSIDE MENU ENTRY BENEFITS:

IMPROVES PATIENT SATISFACTION
In-room dining service dramatically improves patient satisfaction with its ability to display extended meal options and descriptions. The system significantly reduces lag time between when orders are taken and when food trays are prepared, assuring prompt delivery of patient meal choices.

IMPROVES STAFF PRODUCTIVITY
The enhanced dietary service saves valuable staff time with more accurate collection of data. Without inconvenient paper menus, hospital staff can better focus on crucial patient needs.

REDUCTION IN MENU ERRORS AND MEAL WASTE
The Skylight ACCESS dietary interface radically reduces menu errors, unnecessary tray preparation and meal waste with automated patient ordering and meal entry. Due to its patient-initiated functionalities, the right meal will be delivered to the right patient.

NEW REVENUE OPPORTUNITY
Room-service capabilities provide new and untapped revenue opportunities. Similar to hotel guest services, visitors can easily order meals or specific food items at their convenience.