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The ACCESS Solution

ACCESS System Overview

ACCESS Products

Technology for Your Future

Helping Resolve Some of Hospital’s Toughest Challenges


ACCESSSM Interactive Patient System Helps Resolve Some of Hospital's Toughest Challenges

  • Improvement in patient satisfaction scores
  • A higher level of operational efficiency
  • Greater staff productivity and satisfaction
  • Support of regulatory compliance requirements
  • Increase of value-added, revenue-producing services

Turn the tide of patient satisfaction and increased patient care time to your advantage.  Like a digital highway, Skylight Healthcare's ACCESS Interactive Patient System speeds on-demand services and amenities to the bedside and provides advanced Intelligent Integration(tm) pathways that help hospitals realize strategic and operational goals.


Improving Satisfaction
Patient and staff satisfaction are major concerns of today's hospital. Skylight Healthcare’s ACCESS Interactive Patient System is a satisfaction tool that empowers patients to information and enhanced amenities – and makes life easier for nursing, case management and social worker staff.

ACCESS provides an interactive digital information, communication and entertainment platform that gives you – for the first time – a welcome voice and presence in every patient room. In effect, you virtually control, monitor and document key aspects of patient experiences that directly impact satisfaction scores, safety and quality initiatives.

Boosting Hospital Productivity

ACCESS is a reliable tool to achieve your goals today and tomorrow - with unparalleled vision to enhance the patient experience and increase patient care time, and innovation to expand in virtually any direction.

From interactive communication to and from the bedside, to vendor and clinical applications and beyond, patients and visitors are enabled to reach out for what they want and need. This reduces demand for nurses’ time, so they are free to manage more valuable clinical tasks.

Skylight Healthcare’s ACCESS Interactive Patient System gives hospitals a virtually limitless digital delivery system to support current and future needs.

Strengthening Financial Performance

Expand your legacy as the peoples’ choice for preferred hospital. Ongoing market studies demonstrate direct and indirect benefits linking improved patient satisfaction, increased market share and financial outcomes.  Skylight Healthcare client case studies confirm - using the ACCESS Interactive Patient System yields myriad increases in overall patient satisfaction, increased patient care time, more and better patient feedback for quality improvement programs and increased operational efficiency and control.  

Skylight Healthcare’s ACCESS Interactive Patient System speeds on-demand services and amenities to the bedside that help hospitals realize strategic and operational goals and offers unparalleled benefits to all constituencies served.


Skylight Healthcare Systems - Satisfaction Delivered

  Satisfied Patients
  • Empowerd, Informed and In Touch
  • Health Education Library by Disease State
  • Service Expectations Exceeded
  • Customized Information
  Satisfied Executives
  • Enhanced Competitiveness and Market Leadership
  • Drive Staff and Patient Satisfaction
  • Promote Hospital Services and Brand
  • No Capital Required
  Satisfied Family / Guests
  • Encourages Involvement of Family and Significant Others
  • Provides Education and Training to Assist Family in Participating in Care
  • Assists Family in Being Involved
  Satisfied Nurses
  • Empowered & Satisfied Patients
  • Reduced Non-Clinical Service Demands
  • Automated Service Requests, Messaging & Daily Schedules
  • On-Demand Education & Documentation
  Satisfied Patient Support Managers
  • Improved Management of the Patient Experience
  • Real-Time Surveys & Service Recovery Management
  • Department-Specific Service Tracking Tools
  • Increased Staff Productivity & Accountability
  Satisfied Physicians
  • Improved Staff and Patient Satisfaction
  • Reduced Demands on Nursing Time
  • More Efficient Patient Interaction


 








12777 High Bluff Drive, Suite 150 . San Diego, CA 92130 . Phone 858-523-3700 ©2004 Skylight Healthcare Systems, Inc.